The Evolution of the Law Firm Client Team

Remember when "client team" referred to just the attorney's billing to a particular client? With flat demand for legal services now and for the foreseeable future, law firms are in a race to increase market share with their existing clients. The most innovative firms have stepped up their game. They have sophisticated teams that utilize professional staff to goose client service, identify cross-serving opportunities, and transform the relationship into a true business partnership — all while making the relationship partner look good in the process.

To read more, click here to see the original article published in PinHawk’s Legal Administrator Daily on February 23, 2021: https://legaladmin.pinhawk.com/article/the-evolution-of-the-law-firm-client-team.html .